If you have a task that you want to purchase a Priority Pass upgrade on you have 2 ways to do this...

1. On the Task Confirmation Email

When you send in a task via Email or Portal you will receive an automatic email acknowledging that we received and logged the task.

From this email you can click the link to upgrade the task to a priority.

2. From the Web Portal

When you are logged in to the web portal you are able to upgrade a task to priority in 2 places

When Creating a New Task

Simply check the upgrade box before clicking Request

When viewing the Task 

Click on Upgrade To Priority from the menu