If you're unable to log in or access the Automation Agency portal from your end — but our team is able to log in using your credentials or replicate access without issues — this usually indicates a local browser issue, not a problem with the portal itself.
✅ Quick Summary
Issue is likely caused by outdated cookies or cache in your browser.
You can usually fix this in under 2 minutes by clearing site-specific data.
If the steps don’t work, we’ll escalate it to our Engineering team.
?️ How to Fix It (Google Chrome)
Make sure your browser is up to date before following these steps.
- Open Chrome
- Click the three dots (⋮) in the top-right corner.
- Select Settings.
- Go to Privacy and security in the left-hand menu.
- Click Third-party cookies > See all site data and permissions
- In the search bar, type: automationagency.com.
- Once found, click the trash can icon to delete cookies and data for the site.
? Re-Login to the Portal
Make sure you're using the exact same email registered to your account (Owner, Support, or Requestor email).
If needed, click “Forgot password” and follow the reset instructions.
❗ Still Having Trouble?
If you're still unable to access the portal after clearing cookies and confirming your login details:
Email us at support.automationagency.com
Let us know:
You’ve cleared cookies
Your browser is up to date
The email address you’re using to log in
A screenshot or better yet, a short clip of how your portal works when you access it or log in
We’ll take it from there and escalate to Engineering if needed.