One of the most common questions we are asked is what is and isn't included in concierge. 

Here's a list of some of the things that are NOT included as "tasks".
  • New Websites
  • Website redesign
  • Custom landing page design (Note: we do have standard page templates and can build these landing pages in various tools)
  • Supplying stock images for designs and webpages
  • Strategic and marketing advice
  • Content or Sales Copywriting
  • Custom plugin or theme development
  • Debugging the code of a plugin or theme
  • Design mockups requiring more than 2 rounds of revision
  • Designs working with Microsoft Powerpoint, Keynote, Microsoft Word, Google Docs, Pages etc...
  • In-Depth debugging why something doesn't work (we are more an implement this for me, than a investigate why doesn't this work service)
  • Search marketing/SEO services
  • Social Media posting
  • Video Creation/Editing/Uploading
  • Setting up Email Accounts or other IT related tasks
  • General VA or Administrative tasks like Transcription, Data Entry, Research etc..
  • PPC (Facebook, Google, Twitter, etc..) advertising setup or management
  • Setting up, troubleshooting or optimizing plugins and platforms not listed on our Supported Platforms List
  • Any task deemed by Automation Agency management to exceed 1 hour of direct action

If it's not on this list and you're still not sure. Send it in! We'll let you know either way.


What I Want Isn't A Task... Now What?


Please feel free to reach out and let us know what you are wanting to do. We'll let you know 1 of 3 options...


1. Propose: We'll let you know that we can do this for an additional investment and explain how to get started.


2. Recommend: If we don't do it but know someone who does, we'll point you to the products or services that can help.


3. Assist: We'll let you know we can't help, but do our best to point you in the right direction.


Alternatively, book a time with one of our strategists to discuss and they'll point you in the right direction.