FAQ

Answers to the most common questions about concierge

What Hosting Do You Recommend?
If you need to pick a host for your wordpress website, we can work with any hosts that can provide us FTP access and a control panel (commonly CPanel or P...
Wed, 3 May, 2017 at 5:54 PM
Are There Limits To "Unlimited"?
When signing up to concierge there are some reasonable rules around our offering of Unlimited Tasks. Ultimately, we believe in being fair with our clien...
Wed, 1 Mar, 2017 at 4:11 PM
What Should I Expect Once I Submit A Task Request
We are big on communication, so we do a number of communication touch points. Communication #1 - We'll Confirm We Got It The first communica...
Thu, 13 Aug, 2015 at 5:26 PM
Can I give you access to my Project Management Tool?
Whilst we understand the potential benefits in being able to provide access to your project management tool like Trello, Teamwork, Podio etc.. this isn'...
Wed, 3 May, 2017 at 5:55 PM
Can you set up and manage my Facebook Ads?
Short answer = No Longer answer.... Facebook ads are very difficult to outsource. I would be vary wary of finding someone in the Philippines, ...
Thu, 27 Oct, 2016 at 3:47 PM
Can you provide marketing advice and strategy suggestions?
No. Our service is purely an implementation service directed by you. We are experts in the tools and how they work, however we don't provide an...
Thu, 7 Jun, 2018 at 4:08 PM
Can Automation Agency help me switch to/from Infusionsoft/Ontraport/ActiveCampaign?
If you are currently on a platform but wanting to switch over to on of the platforms we support like Infusionsoft, Ontraport or ActiveCampaign yes we can pr...
Thu, 7 Jun, 2018 at 4:16 PM
Does Automation Agency do Video Editing?
No. There are a number of reasons we don't provide video editing services as part of our services. There are other specialised services that ju...
Thu, 7 Jun, 2018 at 4:18 PM
What can Automation Agency do for Facebook Advertising?
Automation Agency doesn't support Facebook Ads Manager or Business Manager as a platform and we will never log in to your facebook account. This me...
Thu, 7 Jun, 2018 at 4:24 PM
My website isn't Wordpress, Can you work with non Wordpress websites like SquareSpace or Wix?
Great question. Unfortunately for you the answer is no. To ensure we remain highly focused on quality and being experts in what we do we only support an...
Fri, 8 Jun, 2018 at 3:21 PM